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Privacy Policy

Last updated: October 23, 2026

Custom Air Specialists Inc. operates this website. This policy describes how we handle information collected through customairspecialists.com, our communications, and service requests.

Information we collect

When you contact us, we may collect your name, phone number, email address, service address, appointment details, messages, and information you provide about HVAC equipment or service needs. Our website and service providers may collect IP address, device/browser information, and usage data.

How we use information

We use information to respond to requests, schedule and deliver HVAC services, provide estimates, manage customer relationships, process transactions, maintain security, and send communications you have agreed to receive. Optional analytics and advertising technologies are subject to applicable choices and laws.

Text messages

If you separately opt in to receive SMS from us, we may send messages consistent with the consent you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to marketing texts is not a condition of purchase. We do not sell or share SMS opt-in consent or mobile phone numbers with third parties for their own marketing.

Service providers and disclosures

We may share necessary information with vendors supporting hosting, customer communications, scheduling, payments, analytics (where enabled), and service operations. We may also disclose information when required by law or in a business transaction. We do not authorize our service providers to use SMS opt-in data for their independent marketing.

Cookies and privacy choices

Essential storage supports website functionality and remembers your privacy preferences. Optional analytics and advertising scripts, where installed and configured, can be enabled or disabled using Cookie Settings. We seek to honor Global Privacy Control for applicable opt-out purposes. Some third-party services may require separate controls; this policy should be updated to reflect actual deployed technology.

California privacy rights

Depending on applicable law and our business practices, California residents may have rights to request access, correction, deletion, and information about use of their personal information, and to opt out of sale or sharing where applicable. We do not discriminate for exercising applicable privacy rights. To submit a request, contact us using the information below. We may verify requests as permitted by law.

Retention and security

We retain information for as long as reasonably needed for services, records, legal obligations, and legitimate business purposes. We use reasonable safeguards, but no transmission or storage method is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information through this website.

Updates and contact

We may update this policy by posting a revised version here. Contact: Custom Air Specialists Inc., 26000 Springbrook Ave, Suite 108, Saugus, CA 91350; phone (661) 644-8585. Email: [email protected]